Terms Of Service

Ready To Wear 

Our ready to wear outfits cannot be altered. 

Made to order Formal Wear 

Customizations with Umbar Saaed Formal Wear can be requested at the time of placing an order. Customers are responsible for providing detailed specifications. Once the order is received, we will confirm our understanding of the request and seek the customer's final approval. Subsequent to this confirmation, no modifications will be possible.

Made to Order Bridal 

Customization with Umbar Saaed Bridal Wear can be requested at the time of placing an order. Customers are responsible for providing detailed specifications. Once the order is received, we will confirm our understanding of the request and seek the customer's final approval. Subsequent to this confirmation, no modifications will be possible.

Design Your Own Outfit - Formal Wear 

Selecting this option entitles you to one complimentary 30-minute sessions with our designer to finalize your outfit's design. Any additional sessions will be charged at a rate of $25 per half hour. To respect the designer's time, sessions are limited to four. The design process culminates with the customer's documented sign-off, confirming the fabric, color, and size. After customer approval, no further modifications are allowed. Umbar Saeed is not liable for any changes in the customer's size from the order date to the delivery date.

 

Please note, Umbar Saeed cannot ensure the exact match of colors due to potential variations between camera portrayal and actual appearance; however, we commit to making every effort to meet your expectations.​

Design Your Own Outfit - Bridal Wear 

On your special day, we've got you covered! By choosing this option, you are entitled to two complimentary 30-minute sessions with our designer to finalize the design of your outfit. Additional sessions will incur a charge of $25 per half-hour. To honor the designer's time, we limit sessions to six for bridal wear. The design process concludes with the customer's written approval of the fabric, color, and size. Once approved by the customer, no further changes can be made. Umbar Saeed is not responsible for any alterations in the customer's size from the date of order to the date of delivery.

 

Please be aware that Umbar Saeed cannot guarantee an exact color match due to the possible discrepancy between camera portrayal and actual color; however, we pledge to do our utmost to fulfill your expectations